While Salesforce’s Marketing Cloud has long been synonymous with cutting-edge marketing automation, the unveiling of Marketing Cloud Growth Edition (MCG) marks a pivotal moment in democratizing marketing prowess. It is the very first glance of a marketing app developed in-line with Salesforce’s core platform and what it embodies.
It is a big announcement from Salesforce and should not be downplayed.
Built on top of Data Cloud, the edition arrives with new builders (via Salesforce CMS). Through Data Cloud and Einstein’s generative tools, this means a data model that dives into the same Salesforce objectives unveiling a whole armory of data management capabilities. Using features like Unified Individuals, Segments, Lightning Builders, Flow and plenty more to power all the automations.
As the CEO and Co-Founder of DESelect, a dedicated provider of solutions tailored for Salesforce users, I’m eager to navigate the landscape of this new offering and discern its significance for businesses, particularly small and medium-sized B2B enterprises (SMBs) across areas such as CRM, AI, and data tapping into the power of Data Cloud.
While Marketing Cloud remains a powerhouse in the realm of marketing automation, Marketing Cloud Growth Edition is not positioned as a direct replacement. Instead, it serves as a tailored solution, catering to the unique needs and constraints faced by smaller SMBs. It is an entirely new functionality, and it is also important to mention that Salesforce has expressed that they will continue to bring new releases and innovations across Marketing Cloud products.
Marketers want to use AI to fuel creativity, drive efficiency, and grow their business, but often lack the necessary data for accurate, trustworthy results. By bringing CRM, AI and data together in one place, these innovations empower businesses to deliver the compelling connected experiences customer expect.
Before we move on, if you are looking for the latest insights and strategies in marketing, look no further than our DESelect newsletter; you can sign up here. Whether you’re looking to excel with Salesforce or enhance your marketing, our newsletter offers valuable expertise to propel your business forward. I would highly recommend checking it out, after reading this article, of course!
Now, Let’s uncover how MCG serves as a valuable ally for businesses.
Understanding Marketing Cloud Growth Edition
MCG is a specialized offering within the Salesforce ecosystem crafted specifically for small and medium-sized businesses and B2B organizations (SMBs). MCG provides tailored solutions for SMBs with simple B2B use cases, leveraging the core Salesforce platform and Data Cloud functionality to enhance efficiency and drive growth.
It encapsulates a suite of marketing automation tools built on Salesforce’s core platform, Einstein 1, empowering marketers with enhanced capabilities while streamlining operations.
Let’s not forget that Einstein 1 was only recently announced at Dreamforce 23, being pushed as the platform to handle generative AI at speed.
I can understand that it can be a little confusing with Salesforce only recently renaming a handful of their Marketing Cloud products. A little misleading, if anything as it has nothing to do with Marketing Cloud Engagement (formerly ExactTarget) or Account Engagement (formerly Pardot). Think of Marketing Cloud Growth as a whole new edition on top of Salesforce Core.
Key Features & Benefits
Unified Customer Data Management
Gain access to Data Cloud integration for seamless aggregation and utilization of customer data across touchpoints, coupled with robust segmentation capabilities to enhance targeted marketing strategies.
GenAI-driven Personalized Campaigns
Utilize Einstein Generative AI for hyper-personalized content creation, crafting tailored campaigns for everyone.
By analyzing data, Einstein generates customized email subject lines, copy, and preheaders, ensuring relevance and engagement.
Streamlined Workflow
Utilize intuitive builders and automation tools, including Flow Builder, for simplified campaign setup and execution. Salesforce Flow Builder is a visual tool that enables users to automate business processes and create custom workflows without writing code.
Streamlined Content Creation
Benefit from the efficiency of the new Content Builder in Marketing Cloud Growth Edition, consolidating various content-building functionalities into one powerful tool for crafting emails, landing pages, forms, and SMS with enhanced functionality and ease of use.
MCG Features and Benefits for Marketers and Businesses
Effective marketing requires more than just creativity; it demands data-driven insights and targeted strategies. Marketing Cloud Growth (MCG) stands at the forefront of this evolution, offering marketers and businesses a robust suite of tools and capabilities to navigate the complexities of modern marketing.
Designed to empower marketers with actionable insights and streamlined workflows. There are two key reasons why MCG is a game-changer for marketers and businesses alike.
- Harnessing the Power of Data Cloud: Data Cloud integration forms the backbone of MCG, providing marketers with access to a vast repository of consumer data. By tapping into Data Cloud’s capabilities, MCG users can enrich their understanding of target audiences, fueling more targeted and effective marketing initiatives.
- Enhancing Audience Segmentation and Targeting: With Data Cloud integration, MCG empowers marketers to segment audiences with precision and granularity. By leveraging rich demographic, behavioral, and firmographic data, businesses can tailor their messaging and targeting strategies to resonate with specific audience segments, thereby driving higher engagement and conversion rates.
Small and medium-sized businesses (SMBs) face unique challenges when it comes to marketing. Limited resources, constrained budgets, and the need for streamlined solutions are just a few hurdles SMBs must overcome to stay competitive.
SMBs and mid-market B2B companies represent the backbone of the global economy, contributing significantly to innovation, job creation, and economic growth. However, unlike large enterprises, these businesses often operate with leaner teams and tighter budgets, making it challenging to implement sophisticated marketing strategies.
Addressing the Needs of SMBs Organizations with Marketing Cloud Growth
The unveiling of Marketing Cloud Growth Edition (MCG) by Salesforce marks a significant milestone in meeting the specialized requirements of B2B small and medium-sized businesses (SMBs) within the realm of marketing automation and Salesforce.
Unlike traditional enterprise-level solutions, MCG offers tailored features and integrations designed specifically to address the distinct challenges faced by SMBs in their marketing endeavors.
MCG provides SMBs with access to enterprise-level marketing tools at a fraction of the cost, making it a cost-effective solution for businesses operating with limited budgets. Its scalable pricing models and flexible subscription plans ensure that SMBs can leverage powerful marketing automation capabilities without exceeding their financial constraints.
Moreover, MCG’s intuitive interface and user-friendly features streamline complex marketing tasks, allowing SMBs to maximize efficiency and productivity. From campaign creation to audience segmentation, every aspect of the marketing workflow is optimized to enhance operational effectiveness and drive growth.
Additionally, MCG empowers B2B SMBs to deliver personalized experiences to their target audience through advanced segmentation capabilities and AI-driven insights.
By leveraging rich demographic, behavioral, and firmographic data, businesses can tailor their messaging and targeting strategies to resonate with specific audience segments, thereby driving higher engagement and conversion rates.
Overall, Marketing Cloud Growth Edition offers a suite of tools and capabilities that are finely tuned to meet the unique needs of SMBs, empowering them to enhance their marketing strategies, streamline operations, and drive sustainable growth in today’s competitive landscape.
What Does Marketing Cloud Growth (MGC) Mean for Salesforce Customers?
The recent announcement of Salesforce Marketing Cloud Growth Edition has sparked curiosity among Salesforce customers, prompting questions about its implications for existing users. While the unveiling of Marketing Cloud Growth Edition (MCG) brings promises of enhanced marketing capabilities, the reality for Salesforce customers raises some considerations.
Pricing Implications
One notable aspect that has caught the attention of Salesforce customers is the pricing structure of Marketing Cloud Growth Edition. Despite being positioned as a solution tailored for B2B small and medium-sized businesses (SMBs), It has been announced that MCG pricing will be $18,000 org/year and is available NOW for customers in North America.
For customers in Europe/Middle East a provisional date will be set in the second half of 2024. It’s important to mention that additional costs could occur as we learn more about the platform.
Migration Considerations
With the introduction of the Marketing Cloud Growth Edition, the question of migration arises especially for existing users of similar Salesforce marketing products. Given the similarities in target market and functionality between existing platforms and MCG, it’s plausible that users of Account Engagement what was formerly known as Pardot, would be among the first to contemplate migrating to the new platform. However, the decision to migrate entails careful evaluation of features, pricing, and compatibility with existing workflows.
Impact on SMBs (Advanced Capabilities)
Salesforce has positioned Marketing Cloud Growth Edition as a solution catering to the needs of B2B small and medium-sized businesses (SMBs). For Salesforce customers falling within this category, the availability of MCG introduces an opportunity to explore advanced marketing automation capabilities previously exclusive to larger enterprises. However, the affordability and scalability of the platform remain critical factors in assessing its viability for SMBs as previously stated.
Future Roadmap Expectations
While the initial focus of Marketing Cloud Growth Edition may target B2B SMBs, Salesforce customers across various segments are keen to understand the platform’s future roadmap. Anticipation surrounds the potential expansion of MCG beyond the B2B SMB market to encompass enterprise and B2C segments. Clarity on the roadmap will influence strategic decisions for Salesforce customers planning long-term marketing investments.
The unveiling of MCG initiates a period of deliberation and assessment for Salesforce customers. While the platform holds promise in advancing marketing capabilities, considerations regarding pricing, migration, suitability for B2B SMBs, and future roadmap will shape the decisions of existing Salesforce users in the evolving landscape of marketing automation.
What Does Marketing Cloud Growth (MCG) Mean for DESelect
DESelect, enjoying its Salesforce ISV partner status, has been engaged in ongoing discussions with Salesforce Product Management for several months, closely monitoring the development of Marketing Cloud Growth Edition (MCG).
This proactive approach reflects DESelect’s commitment to staying abreast of new developments within the Salesforce ecosystem and identifying opportunities for integration with its own offerings.
DESelect recognizes the potential for MCG to tap into the Core and Data Cloud capabilities of Salesforce. This integration opens new possibilities for DESelect to enhance its solutions and deliver added value to its customers.
By harnessing the power of Salesforce’s comprehensive platform, DESelect anticipates the creation of innovative use cases that drive business growth and efficiency.
Among the array of options, Engage stands out with its sophisticated features, including frequency optimization and campaign planning capabilities. Explore how DESelect Engage, could shape the future of your marketing endeavors.
Conclusion
Salesforce’s MCG represents a significant advancement in the realm of marketing automation, particularly for small and medium-sized B2B organizations.
With its tailored solutions and robust features, MCG empowers you to navigate the complexities of modern marketing with ease, driving growth and success. It’s no secret that Salesforce has been wanting for a long time to drive the idea of Marketing Cloud on SF Core.
As businesses strive to stay competitive in today’s dynamic landscape, it’s essential to leverage innovative tools like MCG to streamline operations, personalize campaigns, and make data-driven decisions.
By harnessing the power of Data Cloud integration and AI-driven insights, marketers can unlock new opportunities for engagement and conversion, propelling their businesses forward.
We look forward to seeing the further possibilities across the platform and how it develops here at DESelect.
